PRIVACY POLICY

 

 

 

Date of Last Revision: November 1, 2014

 

Twinlab Consolidated Holdings, Inc., including any subsidiary thereof, (hereinafter collectively referred to as “TCH,” “we,” “us,” “our”) provides this web site located at www.tchhome.com (the “Site”) (collectively, the Site and all services made available through the Site, are referred to as the “Service”), subject to the terms and conditions set forth in our Terms of Use agreement (as amended from time to time, the “Agreement”) and this Privacy Policy. This Privacy Policy sets forth TCH’s policy with respect to personally identifiable data (“Personal Data”) and other information that is collected from visitors to our Site and users of our Service.

 

We reserve the right, at our sole discretion, to change, modify, add or delete portions of this Privacy Policy at any time without further notice.  You should periodically visit this page to review the current Privacy Policy so you are aware of any revision to which you are bound.  If we do this, we will post the changes to this Privacy Policy on this page and will indicate at the top of this page the date these terms were last revised.  Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy.  If you do not agree to abide by these or any future version of the Privacy Policy, you do not have permission to use or access (or continue to use or access) the Service.  It is your responsibility to regularly check the Service to determine if there have been changes to this Privacy Policy and to review such changes.

 

INFORMATION WE COLLECT:

When you interact with us through the Service, we may collect Personal Data and other information from you, as further described below:

 

Personal Data That You Provide Through the Service: We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries.

 

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to this Service, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of TCH and the authorized third parties referred to herein located in the United States.

 

Other Information: When you interact with TCH through the Service, using various technologies, we receive and store certain personally non-identifiable information about your visits to the Service and your use of our Service.  We use cookies to provide additional functionality to our Service and to help us analyze the use of our Service. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.

 

OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION:

TCH uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us through the Service with a question, we will use the Personal Data you provide to answer your question or resolve your problem. TCH may also use your Personal Data and other personally non-identifiable information to help us improve the content and functionality of the Service, to better understand our users and to improve the Service. TCH may use your Personal Data to contact you in the future to tell you about our products services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications.

 

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Service, TCH may conduct research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and TCH may share this aggregate data with its agents and business partners. This aggregate information does not identify you personally. TCH may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

 

Non-Identifiable Data: TCH may use Non-Identifiable Data to perform research and data analysis on the users of its Services.  For instance, TCH may track information such as the total number of visitors to our Service, the number of visitors to certain features of our Service, and the domain names of our visitors' Internet service providers.

 

OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION:

TCH is not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

 

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.   

 

Agents, Consultants and Related Third Parties: TCH, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. 

 

Legal Requirements: TCH may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of TCH, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.

 

CHILDREN:

The Service is not intended for the use by children. TCH does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to TCH through our Service, please contact us, and we will endeavor to delete that information from our databases.

 

LINK TO OTHER WEBSITES:

This Privacy Policy applies only to the Service. The Service may contain links to other web sites not operated or controlled by TCH (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from our Service do not imply that TCH endorses or has reviewed the Third Party Sites. We suggest contacting those Third Party Sites directly for information on their privacy policies.

 

SECURITY:

TCH takes reasonable steps to protect the Personal Data provided via the Service from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from this Service may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to TCH via the Service.

 

OTHER TERMS AND CONDITIONS:

Your access to and use of the Service is subject to our Terms of Use.

 

CONTACTING TCH:

Please feel free to Contact Us if you have any questions about TCH’s Privacy Policy or our information practices.

 

 

PRIVACY POLICY  |  TERMS OF USE  | CODE OF CONDUCT

 

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